Shipping policy
Shipping Policy
At The Liberty Signs, we are committed to delivering premium custom signage crafted with care and delivered with speed. Our production timelines are designed to ensure every sign meets our quality standards while reaching you as efficiently as possible. Please read the following policy carefully to understand how we manage your order from start to finish.
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Estimated Turnaround Time
Turnaround time varies based on your order's complexity, design, and chosen shipping method. General production and delivery timelines fall within:
- Minimum: 6 working days
- Maximum: 40 working days
These estimates cover both manufacturing and delivery and may be adjusted depending on order-specific factors outlined below.
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Factors That Affect Turnaround Time
1. Type of Sign Ordered
Different sign types carry different production requirements:
- LED Neon Signs can be produced in as little as 6 working days.
- Large-format, complex, or multi-component signs require additional fabrication and quality inspection time.
2. Design Confirmation
We begin production only after your final design has been reviewed and approved. Any delays in confirming your artwork or specifications will directly affect your delivery timeline.
3. Payment Verification
Production is initiated only after full payment has been received and successfully verified. Pending or delayed payments will postpone your production start date.
4. Final Production Image Approval
Before your sign is dispatched, we share high-quality photos of your completed sign for your review and approval. Timely confirmation at this stage helps us ship your order without unnecessary delays.
5. Shipping Method
Delivery speed depends on your selected shipping option:
- Air Freight – Faster delivery, typically within a few days after dispatch.
- Sea Freight – A more economical option, but transit can take several weeks, particularly for international destinations.
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When Does the Lead Time Begin?
The official production lead time starts on the next working day after we have received both:
- Full and verified payment, and
- Final design approval, including all specifications and production image confirmations.
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Additional Notes
- Working days exclude weekends and public holidays.
- Bulk orders, special finishes, or highly customized pieces may require extended lead times beyond the standard range.
- We keep you informed at every stage — from production updates to dispatch notifications — so you're never left wondering about your order.
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Questions or Need a Rush Order?
Our team at The Liberty Signs is always ready to assist. Whether you have questions about your timeline or need expedited production, reach out to us directly:
Email: info@thelibertysigns.com | Website: www.thelibertysigns.com
We look forward to bringing your signage vision to life — beautifully, boldly, and on time.